If you accidentally registered as a "Business" account when signing up for Hyperwallet, you can rejoin the KRAFTON Creator Network (KCN) by requesting a reset of your KCN account information.
Since Hyperwallet does not support changing account types, you may change your account type by resetting your KCN and Hyperwallet accounts via KCN Support Center.
[Important Notes Regarding Account Reset]
- Your existing KRAFTON Creator Network and Hyperwallet account information will be deleted and reset.
- You will need to go through the KCN registration and Hyperwallet account creation process again from the beginning.
- Clear consent for the reset is required.
[Required Information When Requesting a Reset]
- The KRAFTON ID (email address) used to sign up for the KRAFTON Creator Network
- Consent to reset
- Please copy and paste the following statement into your inquiry:
[I consent to the reset of my KRAFTON Creator Network account information.]
Once we receive and confirm your request with the above information, we’ll assist you as quickly as possible with the reset and re-registration process.