My KRAFTON Creator Network application review is still in progress

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As a program that offers a variety of benefits and monetization opportunities, KRAFTON Creator Network requires all applicants to meet certain requirements.
(Reference : What are the requirements to join the KRAFTON Creator Network?)

To ensure account security and efficient payout processing, KRAFTON Creator Network has an official partnership with Hyperwallet as the official payment processing partner,

If your application review is still in progress, please visit the Hyperwallet Pay Portal to verify that the following required information has been fully submitted:

  • Hyperwallet account setup: Create and configure your account at Hyperwallet PayPortal
  • Payee verification: Submit the required identity documents
  • Tax verification: Complete and submit the applicable tax form (W-8BEN for non-U.S. creators, or W-9 for U.S. creators)

Important: Both payee verification AND tax verification must be completed. Many applications remain stuck because only one of the two steps has been finished. Please ensure both are complete before expecting approval.

Please note that you must complete your Hyperwallet account setup within 90 days of completing your KCN registration at the Creator Portal. After this period, your application will be reset, including any Creator Code you reserved during registration.

If you do not receive any feedback within 5 business days after all required details have been submitted, please contact Hyperwallet Support Center for assistance.

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